From the moment you set foot in a Chateau Builders Communities home, you'll feel our passion for building. The welcome is warm, the reception is engaging, the enthusiasm we bring to our work goes beyond merely having a job to do. At Chateau building homes begins with building relationships, and nowhere is that more obvious than at the very top of the Chateau organization.

Even after years in the building business, Chateau Builders Communities' President, Richard Azrael, is still as hands-on now as he was back in 1968.

On the jobsite, Richard often greets and talks with visitors, but more importantly listens. From designing the homes to overseeing the many phases of home construction, through to the final completion of each residence, and even after settlement, Richard assures that your home buying experience doesn't merely meet your expectations, but exceeds them. If you have any questions or concerns, Richard will personally take phone calls and meet with you onsite. This kind of one-on-one response from an owner is truly rare in the building business or a business of any kind!

This enthusiasm and devotion to personal service extends throughout the entire company. Sales associates make each visitor feel that they are their most important visitor. Friendly and knowledgeable, each Chateau representative is eager to lend their expertise. They will direct you through the entire experience and assist you with your individual buying needs. Whether it's walking the homesites with you to help you choose the one that's just right, helping you decide which features to incorporate into your home, or lending advice about selections, your salesperson is your personal guide through the exciting home buying experience. They will also assist you with choosing from an array of terrific available options so that your home fits your unique needs and reflects your individual flair. They will provide expertise in the areas of financing...from the application process to settlement and closing. Chateau has long-established relationships in the financial community allowing us to supply you with competitive interest rates and superior services.

So, you've decided what to buy and how to go about buying it. Now, the building begins. Chateau's construction professionals are equally attentive to exceeding your expectations as are our sales personnel. Before a nail is driven or a shovel hits the dirt, our construction team meets with vendors and sub-contractors to review plans, specs and any special requirements for each home. Once the pre-construction meeting lays out the plans for your home, we set out to achieve your vision. All through the building process, the site superintendent conducts weekly meetings to discuss the progress of each home, evaluates its status and quality. The site superintendent also meets regularly with inspectors from local municipalities — so you are assured your home meets the government's tough standards as well as our own. As the process progresses, the project superintendent meets with the finish superintendent to perform pre-settlement inspection prior to your move-in to ensure the house is in customer-ready condition. Now, the home is complete, and you will meet with the finish superintendent to perform the pre-settlement inspection so that you can purchase your home with superior confidence.

In a nutshell, Chateau's professionals will make one of your biggest life decisions...fun from start to finish...as it should be!

Chateau's customer commitment doesn't end once you've made a commitment to buy.

In fact, every home settlement is conducted in the comfort of your community sales office and attended by Chateau's corporate liaison, as well as your salesperson. This Chateau representative will personally go over your home's one-year warranty with you and also explain Chateau's additional customer service procedures. Then, your salesperson, the one who held your hand throughout your home buying journey, will now personally hand over the keys to your great new home.

The bottom line is...it isn't just about the bottom line. Chateau's goal is to make you feel like family...to make you feel right at home.

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